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We are searching for a committed, proactive restuarant and bar manager who would enjoy working in an exciting, fast-paced environment. The restuarant and bar manager will promote and grow the business, hire and train waitstaff, and ensure that patrons are receiving excellent drinks, food, and service. You will also manage inventory and resources, plan promotional events, ensure that quality and safety controls are followed, maintain current licenses and update vendor contracts, create schedules, and set business objectives to increase profits and maximize customer satisfaction. You should also be able to work with diverse personalities and diffuse tense situations.
Perks you deserve:
• Company pension • Private Medical Insurance • Discounted or free food • Discretionary Bonus • Employee discount worldwide
• Provide excellent customer service.
• Responds quickly and proactively to guest's concerns.
• Understands the brand's service culture.
• Sets service expectations for all guests internally and externally.
• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
• Follows up to ensure complaints have been addressed to the guest's satisfaction.
• Develops a relationship with all guests to build repeated clientele internally and externally.
• Uses creativity to find solutions to problems and ensure maximum guest satisfaction with minimal disruption
Application method: Please send your CV to recruitment@bexleybe.co.uk
This vacancy is closed and is no longer taking applications